Order Processing
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Orders are typically processed within 2–4 business days after payment confirmation.
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Processing times may be longer during sales, holidays, or unforeseen delays.
Shipping Time
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Domestic (Canada) orders are usually delivered within 3–7 business days after dispatch.
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International shipping times may vary depending on destination and customs procedures.
Shipping Charges
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Shipping costs (if applicable) will be calculated and displayed at checkout before final payment.
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Free shipping may be available on selected products or promotional offers.
Tracking
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Once your order has been shipped, you will receive a tracking number to monitor delivery progress.
Delays
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We are not responsible for delays caused by courier services, customs clearance, or factors beyond our control (such as weather conditions or strikes).
Damaged or Missing Items
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If you receive a damaged or incorrect item, please report it within 48 hours of delivery with supporting details (photos/unboxing video).
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Claims made after this period may not be eligible for replacement or refund.
Order Modifications & Cancellations
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Once an order has been dispatched, it cannot be modified or canceled.
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Please ensure your details are correct before confirming the order.